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Returns

Return Policy

If you believe you've received a defective product, we will cover shipping costs within the US to replace the unit for you.

For items that are used that malfunction or fail and that haven't been abused or misused, you may return these items within 30 days of purchase for a refund of the purchase price or an in-house credit minus the cost of shipping.

We want you to be completely happy with your purchase. If you are not satisfied with any new product, for any reason, you may return it for a refund of the purchase price or an in-house credit, or you may exchange for another product within 14 days from the shipping date. You must pay for return shipping and pack item in the original box. Please email us at pebblesandthorns@gmail.com to set up a return.

For Other Returns

What if I receive a defective product?